When visiting a new customer for the first time, the business deal would go smoothly if you can find a common interest with the other.
A couple of years ago, I made an appointment with a certain company, and the person in charge reminded me, "I'll just listen to your explanation."
On the appointment day, two department managers who looked around in their fifties showed up and seemed hard to please.
I tried to break the ice, but they were strongly cautious to me.
Whatever topics I brought up didn't hit them, and their attitudes were cool.
I explained my product to them in a tense atmosphere. (It's hard, isn't it?)
Besides, one of the managers left the seat, saying he had another appointment💦
Then, a manager and I were left alone.
I thought it was useless to try selling the product, so I changed my mind to enjoy the conversation with him, rethinking this was a precious encounter✨
Naturally, I started by asking him the following question.
"Have you worked for this company for a long time?"
He said, "Not really. I've just started working for the company last year."
I was surprised and kept on asking.
"What kind of job did you do before?"
"My job before was…"
We began to enjoy conversation, and finally, I figured out I had experienced the same job he did before, and we had a common acquaintance, Mrs. N!
Like this, he became friendly with me rapidly, and the atmosphere turned good, and we made an agreement later.
Since then, we have been in a good relationship.
Sometimes, I recall the day.
What would have happened if I hadn't asked the question at the moment on that day?
A tiny little last step would decide whether we reach a contract or not😆😆